Shipping policy
Shipping Policy
Last updated: December 30, 2025
Thank you for shopping with Mason Amir. Below is our shipping policy to help set clear expectations.
Order Processing
All orders are processed within [X–X] business days after payment is received. Orders are not processed or shipped on weekends or holidays.
During high-volume periods, launches, or sales, processing times may be extended.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Delivery timeframes are estimates only and may vary based on:
- Shipping carrier
- Destination
- Weather or carrier delays
- Customs processing (for international orders)
Domestic Shipping
We currently ship within the United States. Once your order ships, you will receive a confirmation email with tracking information.
International Shipping
International shipping availability, rates, and delivery times vary by destination.
Customers are responsible for:
- Customs duties
- Import taxes
- Brokerage fees
These fees are not included in the purchase price or shipping cost.
Shipping Delays
Mason Amir is not responsible for delays caused by shipping carriers, weather conditions, customs, or other factors beyond our control.
Lost or Stolen Packages
Once an order has been marked as delivered, Mason Amir is not responsible for lost, stolen, or misdelivered packages.
If your package is marked delivered but cannot be located, please contact the carrier directly.
Incorrect Address
Please ensure your shipping address is entered correctly at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.
If a package is returned due to an incorrect address, the customer may be responsible for reshipping costs.
Damaged Orders
If your order arrives damaged, please contact us within 3 days of delivery with clear photos of the damage. We will review and assist you accordingly.
Order Tracking
Tracking information will be sent once your order ships. Please allow up to 24 hours for tracking updates to appear.
Contact Information
For shipping-related questions, contact us at:
4704009358